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362
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5
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CUCM 613 ClickToCall authentication failed

guy.richard
Level 1
Level 1

Hi,

Users have been imported with BAT with default password and PIN to 12345.

Login onto CUCM Web User works well but to use ClickToCall Widget (Webdialer) I have to reinitialize the user's passwords in CUCM end users administration.

2 Replies 2

htluo
Level 9
Level 9

Go to CCMAdmin > User Management > End User. Click "Edit Credential" next to the password. Make sure "User Must Change at Next Login" was UNCHECKED.

Michael

http://htluo.blogspot.com

Hi Michael

You are right

Thanks a lot

Guy

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