IPMA assistant can not log in voicemail because IPMA screen reappears

Unanswered Question
Apr 24th, 2009
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Hi,


We have an issue with IPMA on the CUCM6.1(3). When an IPMA assistant tries to login her voicemail, the screen swithes so she can put in her password for Unity.


After a very short time period the display of the IP phone switches back to the original display for her IPMA.


Is there a parameter in CUCM6.1(3) where you can tweak this behaviour? If not, what can I do as a workarround?


Thanks & Regards,

Wouter

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a.shaik Wed, 06/17/2009 - 04:53
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Hi,

You have to remove automatic update on IPMA Service of the phone.

Regards

Shaik

Matthieu BORSUK Mon, 10/14/2013 - 00:54
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Hi,


I have the same problem on a Ip Phone where the screen of IPMA appears on a new call arriving on the phone...

Any have a solution ?


Best regards


Matthieu

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