Cisco View error for 3845 router

Unanswered Question
Apr 24th, 2009
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LMS version 2.6 CISCO VIEW VERSION 6.1.5

we have installed

also we have copied missing

FROM NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw

TO NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs, Than restarted demon services

but getting this below error message


Can't find applicable device package for


Device package for this device type is not installed or device support for this device type might not be available or you are attempting to open a component inside a device.

Plse let me know the solution



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Joe Clarke Fri, 04/24/2009 - 09:29
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If you had to manually copy the package, then something is not right in your installation. You may be missing other required packages. Make sure you also have properly installed.

Also, make sure the permissions on the packages allow for casuser to have full control.

Also, what is the sysObjectID of It may be that this device is not supported by this package.

vaibhav-g Fri, 04/24/2009 - 20:35
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Hi Clark

I have resolved the issue by just renaimimg the (

to than it sync and now i am able to see cisco view.





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