Is there a way on Unity 4.2.1 to use the last redirecting number instead of the first redirecting number? If not, is there a setting in CallManager 5.x that will send the call as the last redirecting number?
I have a situation where a phone (A) forwards all calls to a CTI Rt Pt (B) which forwards all to Unity. The DN of phone A comes into Unity (as seen in Call Viewer) and callers, of course, get A's greeting instead of B's greeting.
Any other way around this, where callers can hear B's greeting? Thanks.