04-24-2009 12:09 PM - edited 03-15-2019 05:39 PM
what is the best method (s) to get voice quality and performace reports on a CUCM 6.X Cluster.
04-26-2009 06:09 PM
You can use Call Detail Records and monitor QoS and voice quality. If you need to set them up:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/cmcarbk.html
This link would guide you setting up the CDR.
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