i have to configure AA on CCME 7.1 without CUE & i am not able to find out the Basic -Automatic Call Distribution (B-ACD) files for CCME 7.1 ... the B-ACD files which are available on net is for CCME 4.0 or previous not for 7.1 ????
i have tried B-ACD files of CME 4.0 on CME 7.1 but its not working !!!!