I created a standerd XML service in ccm with service url

http:///ippm/default?name=#DEVICENAME#

and in presence

Verify IPPM service is active

Verify IPPM settings entry exists

Verify valid IPPM application username

Verify valid IPPM application password

Verify IPPM application username/password matches configured Cisco Unified Communications Manager application username/password

Verify IPPM service is running

everything is showing Ok

But when I click sevices>messenger on ip phone getting error 404?

PLEASE HELP

I think your URL might be missing the port number. Per document (http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_1/install_upgrade/deployment/guide/dgcucm.html#wp1049968), it should be http://my-cups:8081/ippm/default?name=#DEVICENAME#

Michael

you are right

Yesterday itself i rectified it..