04-27-2009 02:56 AM
Hello,
I have installed Cisco Works LMS 3.1 to manage 10 Cisco 2960 and 4 Cisco 3560 using SNMP v3.
The Cisco Catlaysts 2960 are used for access to devices. When I would like to use âUser Trackingâ functionality, a message indicating that no user record is appear.
I have verified that all my switchs are managed by Campus Manager and that they have correct Snmp v3 credential. And I have verified that the mac-address-table on the switchs are not empty.
I have started UT Acquisition and I have enabled âdebug snmp packetsâ on one of the switch 2960. I have seen this output:
3d00h: SNMP: Get-bulk request, reqid 6, nonrptr 0, maxreps 10
dot1dTpFdbEntry.2 = NULL TYPE/VALUE
dot1dTpFdbEntry.3 = NULL TYPE/VALUE
3d00h: SNMP: Response, reqid 6, errstat 16, erridx 0
dot1dTpFdbEntry.2 = NULL TYPE/VALUE
dot1dTpFdbEntry.3 = NULL TYPE/VALUE
I seem that there is an error in the response of the switch (errstat 16).
Can you help me please to resolve this issue and thank you in advance.
Solved! Go to Solution.
04-27-2009 09:37 AM
In order for UT to work with SNMPv3 switches, you must have contexts properly configured on these switches. Consult the Campus Manager online help (search for context) to see how to configure context support on the device.
For a 2960s and 3560s, the switches need to be running 12.2(25)SEE or higher.
04-27-2009 09:37 AM
In order for UT to work with SNMPv3 switches, you must have contexts properly configured on these switches. Consult the Campus Manager online help (search for context) to see how to configure context support on the device.
For a 2960s and 3560s, the switches need to be running 12.2(25)SEE or higher.
04-28-2009 12:17 AM
Thank you very much. It was a problem on context name and it is resolved now.
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