Unity Connection Auto Attendant

Unanswered Question
Apr 27th, 2009
User Badges:

I would require some assistanace from you.I have a Call Manager 6.0 and Unity Connection 2.1 and a DID range of

47XX range .What I want is to create is an Auto Attendant System .Once outside caller from PSTN calls our company it should go to auto attendant.If it is

office hours I want a message like press 1 if you know the direct ext,Press 2 for searching by name and Press 3 for operator.And if it is not in Office

hours Unity connection should play that "We don't work at this time".

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Bradford Magnani Mon, 04/27/2009 - 05:00
User Badges:
  • Cisco Employee,


Sounds like you'll want to look into potentially creating a call routing rule in UC that matches the main # that sends it to a specific call handler that is on a configured schedule.

Call Routing Rules:




Hope that helps. If so, please rate.



This Discussion