What is the proper procedure for upgrading a user's phone without having to recreate the ephone DN?
Can you just go in to the DN and change the MAC and Phone Type? I tried doing it that way and was met with some resistance from my UC. The end result was to just use the DN that was auto-created when booting up the phone for the first time and transferring the settings. Seems like more trouble than it should be and that I should have been able to reuse the existing DN.