UC500 in startup loop

Unanswered Question

Hello,

Can anyone help me with this error.  I am attempting to start the UC500 and it just continually reboots itself.  I get an error stating "%Software-forced reload" then the machine goes imeadiatly into a restart.


I get the following repeating on screen:


Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(11)XW9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Sat 09-Aug-08 22:55 by prod_rel_team
Image text-base: 0x800200EC, data-base: 0x82A0C8C4


%Software-forced reload


18:24:56 UTC Mon Apr 27 2009: Unexpected exception to CPU: vector 700, PC = 0x8017597C, LR = 0x801758D8

-Traceback= 0x8017597C 0x801758D8 0x81DF1B38 0x81DF1BF8 0x80E2C908 0x80E2CBFC 0x801778EC 0x8017A1EC

CPU Register Context:
MSR = 0x00029032  CR  = 0x22008042  CTR = 0x80E50014  XER   = 0x00000000
R0  = 0x00008000  R1  = 0x846678B0  R2  = 0xFFF5FFF5  R3    = 0x00000004
R4  = 0x83730000  R5  = 0x00009032  R6  = 0xF0000000  R7    = 0x00000008
R8  = 0x00FFFFFF  R9  = 0x83C6D410  R10 = 0x00000000  R11   = 0x00000000
R12 = 0x42008048  R13 = 0xFFF569B0  R14 = 0x80E2CB9C  R15   = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000000
R20 = 0x00000000  R21 = 0x00000000  R22 = 0x00000000  R23   = 0x00000000
R24 = 0x00000000  R25 = 0x00000000  R26 = 0x83BA0000  R27   = 0x830E0000
R28 = 0x83BA0000  R29 = 0x83750000  R30 = 0x00000000  R31   = 0x00000000

File flash:crashinfo_20090427-182456 Device Error :No such device

=== Flushing messages (18:24:56 UTC Mon Apr 27 2009) ===

Queued messages:
*Apr 27 18:24:56.719: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Apr 27 18:24:56.687: %ESWMRVL_FLTMG-5-WARNING: Warning: ILP HW Init failed
*Apr 27 18:24:56.687: %ESWMRVL_FLTMG-7-INTERNAL_ERR: Internal error:
Couldn't  initialize the Switch,  -Traceback= 0x80E38860 0x800782A0 0x81DF1B38 0x81DF1BF8 0x80E2C908 0x80E2CBFC 0x801778EC 0x8017A1EC
No warm reboot Storage
*** System received a Software forced crash ***
signal= 0x17, code= 0x700, context= 0x83db1d90
PC = 0x8017597c, Vector = 0x700, SP = 0x846678b0

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Marcos Hernandez Mon, 04/27/2009 - 16:21
User Badges:
  • Blue, 1500 points or more

You will need to open a case with our TAC and have them check if the unit needs to be RMA'd.


Thanks,


Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.

Actions

This Discussion