This router has mind of it's own "linksys-n" unsecure keeps popping up with wireless disabled

sreevd · ‎04-27-2009

I bought this router WRVS4400Nv2 recently and I have been behaving strange since then and here are a few instances

1. Factory reset - Login to admin gui and it times out every few mins ( Which is normal ) but after a while it just gives up the time out feature. I can login to the console on a dozen computers and leave it on forever and it would never timeout

2. Refuses any firmware upgrade not matter what I get from Cisco tech support even after a complete factory reset

3. Even with wireless completely disabled!! linksys-n pop's up every now and then with no security setting. Anybody can get in and snoop on your network.

4. I can go more and more but I will stop here

I know there are some back doors into this router which I tried after having this problem and I was shocked to see a product from cisco to a small business having such back door's hidden.

It's a shame that this product should ever be released in to this market with so many holes.

I spent hours with tech support and their answer was "Just return it or we can do a RMA".

Watch out before you buy this product. You will be naked in the network world with this product.

If anybody has a very good explanation to this, I would like to hear it from cisco

Moderator · ‎04-28-2009

Hi Nano,

First of all, thank you for your purchase. These are all valid concerns, thanks for bringing them to our attention. I will pass them along to a specialist who will be able to help you as soon as possible.

Cisco Moderation Team

sreevd · ‎04-30-2009

Still waiting for somebody to contact. I only have a few more days before i return this product.

ntarazi · ‎05-01-2009

Please try to change the SSID name and save it and see if you the new SSID still pops up, there might be a conflict with neighboring device with the same SSID

sreevd · ‎05-01-2009

My wireless was completely disabled when this happened. So from the admin GUI there is nothing I could do. The only option was to power cycle the router just to turn off the linksys-n unsecured SSID and after a few mins (5-10 mins) the SSID would show up again out of nowwhere

ntarazi · ‎05-01-2009

I would then recommend to call the Cisco Small Business Support Center, a list of phone numbers can be found at :

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html#csb

You may require to capture some packets to see where the issues is, its going to be difficult to troubleshoot this issue over the this forum