Wrong time on some of the 7941 phones

Answered Question
Apr 28th, 2009

I've got a bunch of phones (Model 7941G), out of which a few display the correct time and others don't (they are two hours earlier). Attached is config and some debug output. CME version is 4.2.

Basically, the time/ time-zone etc. seem to be set correctly; but when debuging TFTP events, the time shown in the debug output is two hours earlier. To make the matters more complicated, after factory reset, one phone shows the correct time (the time set on the CME router) and the other displays the time two hours earlier (matches the time that is showing in TFTP debug output). Where is debug getting its time from, and why two phones (after reset and loading of the same firmware) are displaying different time remains a puzzle for me. It might be that I am overlooking something obvious, but I can't put my finger on it...

Please let me know if you are familiar with this problem.

Your help is much appreciated,

Thanks,

-Ladislav

I have this problem too.
0 votes
Correct Answer by chrisluven about 7 years 7 months ago

Did you set the correct device type on each phone in ccme?

Then create the cnf files again using

no create cnf

create cnf

HtH

Chris

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Correct Answer
chrisluven Tue, 04/28/2009 - 04:09

Did you set the correct device type on each phone in ccme?

Then create the cnf files again using

no create cnf

create cnf

HtH

Chris

cco_heerema Tue, 04/28/2009 - 04:23

Yep. That was it...the problem phones did not have the type defined.

Much appreciated.

-Ladislav.

chrisluven Tue, 04/28/2009 - 04:34

No Problem.

I had the same Problem a while ago....

Please rate if I could help you.

greetings

Chris

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