We have a Ciscoworks LMS 3.1 installed in our client and is managing a Cisco AS5400XM. We encountered a problem with DFM version 3.1.0 wherein the device was stuck at Learning state and discovery progress of 10%. We already did some troubleshooting steps like, stop and start of the following processes: EssMonitor, InventoryCollector, TISServer, and Interactor all on separate occasions, but the status was still the same. The main purpose of having the Ciscoworks LMS 3.1 is just to manage the AS5400XM and nothing else. We have to make the device manageable so that we can utilize the email notification feature which is important to the client. Do we need to upgrade the DFM version for it to be manageable? Other modules such as RME and CM do not have any problem with AS5400XM, just the DFM. I noticed one line on the logs that shows:
Apr 28 09:56:54.719: AAA/MEMORY: free_user (0x633F126C) user='NULL' ruser='NULL'
port='tty4' rem_addr='10.0.191.85' authen_type=ASCII service=ENABLE priv=15 vrf
Where 10.0.191.85 is the IP address of Ciscoworks server. Does this log pertain to the problem we are encountering with DFM?
Appreciate your help on this. Thanks in advance.