Cant Add Users to Unity Using Web Browser

Unanswered Question
Apr 28th, 2009


I have a Unity 5 Failover Solution, when i try to add a user via the Web Browser i get a blank dialog box come up but it says done in the bottom corner, if i then search for this user in Unity it doesnt exist. If i try and add a user via the Bulk Import Tool it works perfectly - any Suggestions ?



I have this problem too.
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Tommer Catlin Tue, 04/28/2009 - 14:11

Try restarting the IIS Services on the Unity server. Sounds like a Tomcat service is stuck or something.

mazza1111 Wed, 04/29/2009 - 02:44


I had already tried that but it didnt work, the Web browser works for finds etc but i just cant add users from it

Tommer Catlin Wed, 04/29/2009 - 07:12

Id probably restart the server. The web portion on Unity is making scripting calls from IIS and tomcat into your SQL database to "activate" AD synced users. The Bulk Import uses a different method to activate the subscribers in Unity.

Any errors in the Windows Event Log?


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