Unity Voicemail messages

Unanswered Question
Apr 28th, 2009

What would be the best method to delete a subscriber's voicemail messages without going to the mailbox and deleting one by one. We have Unity 5.X MS exhange. Also, is there a method in unity where we can view the total number of messages or do we have to go into AD?

I have this problem too.
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Jaime Valencia Tue, 04/28/2009 - 10:41

OWA or PCA inbox are the best methods since you can select many messages at once



if this helps, please rate

jcsmith96 Tue, 04/28/2009 - 11:03

What does these acronyums stand for? Are they default services or must be activated?

Kenneth Mohammed Tue, 04/28/2009 - 11:16


OWA=Outlook Web Access

PCA= Personal Communications Assistant

Hope that helped, if so please rate.

andres.pasten Mon, 08/22/2011 - 13:16


I've read your answer but this method is per user. There is a way to do it from Cisco Admin?

For example on Unity 3.x and 4.x there was this:


But this feature is not accesible from Unity 5.x, there is a way to do this?

I've a customer with a lot of users that doesn't delete messages or even listen to them. So I'd like set a policy that unread messages became deleted after an amount of days.

Please let me know.

Andres Pasten

Adexus S.A.


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