Unity Voicemail messages

jcsmith96 · ‎04-28-2009

What would be the best method to delete a subscriber's voicemail messages without going to the mailbox and deleting one by one. We have Unity 5.X MS exhange. Also, is there a method in unity where we can view the total number of messages or do we have to go into AD?

Jaime Valencia · ‎04-28-2009

OWA or PCA inbox are the best methods since you can select many messages at once

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

jcsmith96 · ‎04-28-2009

What does these acronyums stand for? Are they default services or must be activated?

Kenneth Mohammed · ‎04-28-2009

Hello,

OWA=Outlook Web Access

PCA= Personal Communications Assistant

Hope that helped, if so please rate.

jcsmith96 · ‎04-28-2009

Where are these configured in unity?

Jaime Valencia · ‎04-28-2009

Class of Service Features Page

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/interface_reference/guide/ex/50curg020e.html#wp1048212

Subscriber Orientation

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag280e.html

for OWA simply http:///exchange

fill user, pwd and domain

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

andres.pasten · ‎08-22-2011

Hi,

I've read your answer but this method is per user. There is a way to do it from Cisco Admin?

For example on Unity 3.x and 4.x there was this:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800d6824.shtml

But this feature is not accesible from Unity 5.x, there is a way to do this?

I've a customer with a lot of users that doesn't delete messages or even listen to them. So I'd like set a policy that unread messages became deleted after an amount of days.

Please let me know.

Andres Pasten

Adexus S.A.