IPS 4240 problem

Unanswered Question
Apr 28th, 2009
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Hi All,

we've installed IPS 4240 since 6 months ago and everything worked fine. Then I noticed time in IPS was not correct, then in the IDM, I've changed summer time to 60 minutes offset to get the right time from NTP. then reboot the IPS, since that time users inside the network are not able to connect to internet, and basically traffic from inside to outside is blocked. But traffic from outside to inside is fine and outside users are able to hit to the web server in DMZ zone.

any idea would be very appreciated.

thanks

Alex


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rhermes Wed, 04/29/2009 - 07:44
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Changing your time offset should not cause this type of problem. Check for any non-running processes with a "sh ver", reboot your sensor and check the system log for some signs of trouble or blocking with "sh events past 01:00".

Open a TAC case to get additional help.

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