I have upgraded Call Manager from 4.1(3) to 4.2(3). After upgrade I run Cisco Unified CallManager Customer Directory Plugin on all servers starting with publisher.
When I add user on AD, I can see it on Call Manager, on user I can add or remove ip phone association, but I got an error when I try to enable CTI Application use:
The following error occurred while trying to load the requested page.
Could not update user. 1
Error No: -1002
Error Description: Failed to read LDAP Directory for configuration information
A users that already have enabled cti application don't have problems.
Please, where to look further, where can be a problem?