I've assigned Reporting privelleges to some users within UCCX version 7.0.
I installed ths Historical Reports plugin. When I launch Historical Reports and enter the username and password I get an error message:
Failed to login to database. Ask your administrator to check the database user id and password that is dynamically obtained from the Unified CCX server'
For the username I enter the CCM userid.
Does anybody know how this problem can be resolved?