Im trying to figure out the basics for TAPS. I have my CUCM server setup. I have my IPcc setup.
UCCX CTI port is registered.
I loaded the TAPS app from the CUCM on the UCCX server
Now, Im trying to figure out the next steps here. I checked out the doc
but it does not give me the UCCX configs I need to set this up? or do I need to do anything else
I know I have to create the dummy macs and lines, etc in cucm. My main concern is how the pilot number works into UCCX. So when the phone auto registers, I pick it up, dial the UCCX server and the script starts, I punch in the extension, the phone then reboots with the correct ext, etc.
Next you need to load the TAPS AAR files under Applications --> AAR Management in UCCX this will create the application along with loading the script and prompts into UCCX. Next you add a trigger to the application.
On CM for auto-registered phones you simply enable PLAR feature where the CSS applied to the device pool used for auto registration points to a blank TP that translates the blank extension to the cti route point pointing to TAPS.
As for the phones, you import then the same way you do this normally except you check th e"dummy MAC" box in the template and do not assign mac addresses to the phones.