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Tracking calls handle by Unity Call Handler

Jeffrey Knuckle
Level 1
Level 1

Is it possible to track the number of calls handle by Cisco Unity Handler without using Unity's microtrace log.

I look at using the Microtrace but it contains alot more info than I need, I am just looking for the number of calls that hit a particular Call Handler.

1 Accepted Solution

Accepted Solutions

Brandon Buffin
VIP Alumni
VIP Alumni

Go to Unity admin > Reports > System Reports > Call Handler Traffic.

Hope this helps.

Brandon

View solution in original post

2 Replies 2

Brandon Buffin
VIP Alumni
VIP Alumni

Go to Unity admin > Reports > System Reports > Call Handler Traffic.

Hope this helps.

Brandon

Exactly what I was looking for .... 5 points for you sir.