04-29-2009 05:31 PM - edited 03-18-2019 10:58 PM
Hi Pro,
My CME4.1 has been working for over a year. Recently, for only one of the DN's, when an external call is transfered, the caller hears a short MOH and nothing. The call still shows connected at the caller end. The transfer-to DN won't ring. Internal call transfer on this DN is fine. Other DN's do not have this issue. This DN is running on 2 ephones. I tried both full consult and blind transfer, all failed. Any troubleshooting advice is appreciated.
Thanks.
Larry
04-29-2009 07:05 PM
05-19-2009 06:48 AM
Hi Larry,
It looks like the possible difference between a consultative transfer and a blind transfer. Blind transfer will update the caller ID, and consultative will put the call on hold.
You can see in the SDP that a=sendonly, which refers to a hold situation.
-nick
05-19-2009 12:06 PM
Hi Nick,
The problem was solved by upgrading the IOS. It was c2800nm-spservicesk9-mz.124-15.T1.bin; It is now c2800nm-spservicesk9-mz.124-15.T9.bin.
Thanks.
05-19-2009 01:43 AM
Hi!
Sorry, I do not have any answer, but I want to tell that I have the same problem. We have CUCM6.1 with extension mobility in use and there are two DN:s which can't get external calls. Internal calls are ok.
05-19-2009 01:26 PM
The thing is that this thread is about CME, not CCM.
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