Desktop Silent Monitor

Unanswered Question
Apr 30th, 2009

Hello, Can someone assist me with this problem? Some agent I can monitor other agents receive the following error message. Is it a NIC issue if so which NIC do you recommend.

I have this problem too.
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destiny6366 Thu, 04/30/2009 - 09:55

I have these to documents. However I'm not sure which card will work. Or if any have been tested. Our network team swears old the nic we have are the same. They come with the Dell computer.

david.macias Thu, 04/30/2009 - 09:51

There are multiple links on Cisco.com that talk about how to make sure your NIC will work. There are multiple links here: http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00802576e1.shtml

Also, the CTIOS sys manager guide has a great section on this.

Finally, if all NICs are the same ensure your phone configuration is the same, also check the network configuration for each port.

david

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