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Desktop Silent Monitor

destiny6366
Level 1
Level 1

Hello, Can someone assist me with this problem? Some agent I can monitor other agents receive the following error message. Is it a NIC issue if so which NIC do you recommend.

3 Replies 3

safety2008
Level 4
Level 4

here are two doc's on this issue. if you search netpro you will find a bunch of info from people with this issue.

I have these to documents. However I'm not sure which card will work. Or if any have been tested. Our network team swears old the nic we have are the same. They come with the Dell computer.

There are multiple links on Cisco.com that talk about how to make sure your NIC will work. There are multiple links here: http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00802576e1.shtml

Also, the CTIOS sys manager guide has a great section on this.

Finally, if all NICs are the same ensure your phone configuration is the same, also check the network configuration for each port.

david

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