DID configuration issue

Unanswered Question
Apr 30th, 2009
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Good Afternoon.

We're are seeting up are first CallManager Express, so be kind to us! :)

We are having trouble configuring our DID's. We follow the steps in all the Cisco guides, with no results.

We have now system working with the E1 pointing directly to the AA with the connection plar command. If we remove it and let the dial-peers handle the incoming calls, the CME can't process any calls.

Attached is a sample of our complete configuration, hope that someone can figure out what our mistake is.

Thanks in advance.

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Brandon Buffin Thu, 04/30/2009 - 10:58
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Change the command "incoming called-number 951011600" under dial peer 1 to "incoming called-number ." Assuming you have a DID of 951011609, you should be able to call this number and ring the phone assigned ephone-dn 1 due to "number 300 secondary 951011609" under this ephone.

Hope this helps.


jacampanini Fri, 05/01/2009 - 08:18
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yes! that worked!!

But now we have two more questions...

How we route all the calls to the AA (703) and keep this DID config?

And, how we route all the calls coming to 952328109 (our fax number) to the fxs port 0/2/0?

Thanks again!

Brandon Buffin Fri, 05/01/2009 - 09:54
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One way to accomplish forwarding calls to the AA/Fax is with voice translation rules. You could configure:

voice translation-rule 1

rule 1 /952328100/ /703/

rule 2 /952328109 /100/

voice translation-profile 1

translate called 1

dial-peer voice 1 pots

translation-profile incoming 1

This would translate all calls to 952328100 to the AA (703) and calls to 952328109 to 100. You would also need a dial peer to designate the FXS port as DN 100:

dial-peer voice 2 pots

destination-pattern 100

port 0/2/0

Hope this helps.


jacampanini Sun, 05/03/2009 - 23:43
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works like a charm!!

Thanks again Brandon, we have all the important issues resolved now.


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