Need help with CUE scripting

Answered Question
May 1st, 2009
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Hello,


I have written a custom script for CUE 7.0.2. Basically, the script plays an opening greeting then, if no user input is received, it transfers to an operator. During the time after the greeting plays, the caller hears "are you still there" twice, which is confusing them. How can I remove this - to either go immediately to the operator or to remove the prompt altogether and just have a couple of moments of silence.


Any assistance with this is greatly appreciated.


Brian

Correct Answer by chadlincoln about 8 years 2 months ago

Right click the menu, go to properties, input. Change the maximum retries to 0. It will then route based on the option under unsuccessful.

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Correct Answer
chadlincoln Fri, 05/01/2009 - 11:34
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Right click the menu, go to properties, input. Change the maximum retries to 0. It will then route based on the option under unsuccessful.

alexander1980 Thu, 07/03/2014 - 07:29
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Hello Guys,

Is it possible to remove it with console commands?

Thank you,

Alex.

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