We have a customer running on IPCC Express 7.0(Premium) with CCM 7.0. They have Rightfax server integrated to CCM to send out fax messages. Now, they have come up with a new requirement and I need help to accomplish this.
Management has prepared a fixed number of application forms and brochures in the form of templates, any caller would be given choice during the call flow to opt to select a file from these pre-defined templates and get it faxed to him/her.
Hence during call flow, an option would be there to select a file from the list of menu and enter his fax number. IPCCX should initiate a process to send these details to RightFax and it should send the required files to number provided by caller.
Pls let me know if anybody has done similar solution earlier, if so, kindly share script/script logic.