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Upgrade from LMS 3.0 to LMS 3.1 /License message

richard.tetu
Level 1
Level 1

‎05-04-2009 05:29 AM

Hello Dears all,

One of my customer has upgraded from a 3.0 version to LMS 3.1 , in, the major portal of LMS , he as has unusual message saying, that "License server/Daemon manager is down , please check License.log for more information.

The License.log file is showing that :

[ Mon May 04 12:11:35 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Getting Flex features

[ Mon May 04 12:11:35 CEST 2009 ] [main] INFO com.cisco.nm.license.server.FlexlmFeatures - Root: d:/CISCOW~1.0/etc/licenses

[ Mon May 04 12:11:35 CEST 2009 ] [main] INFO com.cisco.nm.license.server.FlexlmFeatures - Got 5 license files

[ Mon May 04 12:11:35 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:35 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - End of Writing License History

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseManager - Creating PAK repository

[ Mon May 04 12:11:36 CEST 2009 ] [main] INFO com.cisco.nm.license.server.LicenseServer - Ready for connections on: 40401

.........................................

.........................................

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-7] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-7] INFO com.cisco.nm.license.server.LicenseManager - Merging LicensedFeature

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-7] INFO com.cisco.nm.license.server.LicenseManager - Merging LicensedFeature true

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-6] INFO com.cisco.nm.license.server.LicenseManager - Merging LicensedFeature

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-7] INFO com.cisco.nm.license.server.LicenseManager - Merging LicensedFeature false.......

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-8] INFO com.cisco.nm.license.server.LicenseManager - Merging LicensedFeature

[ Mon May 04 12:16:29 CEST 2009 ] [CS_License:LiceneServer-Thread-9] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features

..........until the end of the file.

It seems that the license file has been corrupted.

Isn't it ?

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6 Replies 6

Joe Clarke
Cisco Employee
Cisco Employee

‎05-04-2009 08:21 AM

I see no evidence of any corruption. Post the output of the pdshow command.

0 Helpful

richard.tetu
Level 1
Level 1
In response to Joe Clarke

‎05-06-2009 01:48 AM

I post the pdshow output in the attachements.

Thanks by advance

Preview file
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Joe Clarke
Cisco Employee
Cisco Employee
In response to richard.tetu

‎05-06-2009 08:43 AM

Post the NMSROOT/MDC/tomcat/logs/stdout.log, NMSROOT/MDC/tomcat/logs/stderr.log, and the campusportal.log.

0 Helpful

richard.tetu
Level 1
Level 1
In response to Joe Clarke

‎05-12-2009 05:59 AM

Ok, I post you this file once received from my customer.

Thanks

0 Helpful

richard.tetu
Level 1
Level 1
In response to richard.tetu

‎05-14-2009 07:24 AM

So,

I get the logs from the customer

I put them on the attachements.

14122-758395_campusportal.log
0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to richard.tetu

‎05-14-2009 09:36 AM

It appears that either the error is no longer occurring, or it was not reproduced before these log files were captured. I see no problems here.

0 Helpful
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