Cisco View Device Package update failure

Unanswered Question
May 4th, 2009
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Hi there,


I have downloaded a new device package for the 6500 for Cisco View and would like load it in Common Services->devices update->Cisco View but when i try to uninstall the old package i get the following error,in the activity log it says


[CiscoView] with message : com.cisco.nm.xms.psu.packagemgmt.InstallerException: Repository in use. Another Package Support Updater client session may be modifying device support.


what could be causing this problem


Thanks for your answers

Ahmed

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Joe Clarke Mon, 05/04/2009 - 08:31
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If you're sure no one else is running another PSU session, then you have a stale lock. Remove NMSROOT/Psu.Lock and NMSROOT/www/classpath/com/cisco/nm/xms/psu/Psu.Lock if they exist.

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