Silent monitoring using SPAN

Unanswered Question


I'm contemplating using RSPAN to overcome some issues we're having with silent monitoring. There are currently too many problems with agent PC NIC incompatibilities.

There are a few things that are unclear in the documentation I've seen so far.

What configuration steps in UCCX need to be made to add a second monitor NIC to the server?

Also, what configuration needs to be made so that when the monitor button is activated in CSD, the UCCX server looks for the traffic on the monitoring NIC.

Any help would be appreciated.

Edit: UCCX 5.0(2)

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