I'm looking for an official Cisco response to this one.
I have a few hundred devices that need to have software upgrades performed to allow us to SSH to/from the devices. This includes: routers, switches, access points, etc.
All devices are covered by SmartNet. I do not know the details of the contracts though.
What type of upgrades are covered?
I understand maintenance releases are covered (so like 12.4(9)T to 12.4(9)T1).
What about high encryption?
IP base w/o crypto to IP Base
What about feature upgrades?
SMI to EMI?
What are minor and major software upgrades?
Minor: 12.4(9)T to 12.4(15)T ?????
Major: 12.3(11) to 12.4(7)G ?????
Does Cisco have a doc out there for this?