Dropping connection only on ONE pc, others stay connected.

Unanswered Question
May 4th, 2009
User Badges:

Here is my problem.


I recently installed a 1130AG wap in one of our remote offices. There are three computers in this office, all wireless ofcourse.


Two of the three computers stay connected, and one drops every few minutes and connects back up. I have switch the computer out with another computer (of the same kind) and still the same result.


The two computers that are working are the same.


The ones that arent is a tablet PC. I just thought it might have been the adapter, but since there is a new tablet, its still dropping the connection.


Is there anything I can try?



HELP!!!!



p.s. This is what the event log says (remember there is only one WAP on our floor.) However there are different businesses in this building...


Interface Dot11Radio0, Deauthenticating Station 0014.a553.25a3 Reason: Disassociated because sending station is leaving (or has left) BSS

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Scott Fella Mon, 05/04/2009 - 07:36
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

Look at the device's firmware and upgrade it to the latest manufacture supported version for the tablet. That will usually fix the issue.

ericgarnel Mon, 05/04/2009 - 09:48
User Badges:
  • Gold, 750 points or more

I agree with fella5. You may also try relocating the device in question to see if you get a better signal and/or check for interference in that particular area

cisco_himg Mon, 05/04/2009 - 09:54
User Badges:

how can i check for Interference?


I get god signal all across the rooms...


I will upgrade the BIOS today.

Scott Fella Mon, 05/04/2009 - 09:56
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

Not the bios... the wireless driver in the tablet. If you have no issues with other devices except for the tablet, then its most likely not interference. You can use netstumbler to see what is out there and its free.

cisco_himg Mon, 05/04/2009 - 10:56
User Badges:

Actually,

I put the WAP on channel 1 rather than channel 3 and havent lost contact with that Tablet for 2 hours now since i made the change. Can changing from 1 to 3 really make a difference?


This is good so now i wont have to do any upgrades!!!

ericgarnel Mon, 05/04/2009 - 11:36
User Badges:
  • Gold, 750 points or more

You should only use non-overlapping channels 1,6 & 11 (in US) channel 3 conflicts with 1 & 6 frequency ranges.

Yes, it can make a huge difference depending upon your environment.

Actions

This Discussion

 

 

Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode