524SG and UC520 Services

Answered Question
May 4th, 2009
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Hi to all,

I install for my first time the new phone 524SG, all works fine except the "CME services", when I select it I obtain "Failed". I use the UC520 default configuration for URLs, the firmware is the last one 8.1.13, the UC520 IOS and CUE also are the last one.

If I connect a 7940 phone the services works fine!!

It is a 524 problem/limitation?

Any one can suggest me any solution?

Thank you very much.

Augusto


Correct Answer by Rob Huffman about 8 years 1 month ago

Hi Augusto,


The new 500 series like the 524SG do not support XML services :(


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps7293/qanda_c67-466070_ps9730_Products_Q_and_A_Item.html


Hope this helps!

Rob

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