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Clustering over the WAN with UCCX

patrick.boyle
Level 1
Level 1

‎05-04-2009 07:43 AM - edited ‎03-14-2019 04:02 AM

Question: We cluster CCM over the WAN. We'd like to relocate our UCCX server to one of the sites that contains a remote subscriber.

Will UCCX support failover to a CCM that is in a different subnet than the UCCX box?

Edit: UCCX 5.0(2), CCM 6.1.2

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Steven Griffin
Level 4
Level 4

‎05-04-2009 09:00 AM

UCCX will not complain if you put a UCCX box on a different subnet. However it is not supported by Cisco TAC. The reasons are subtle and have to do with how messages are routed during failover.

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