Unanswered Question
May 4th, 2009
User Badges:


I have a AIM-CUE with a 1GB Flash. When I try to add on a 4 port ivr license, I get the following error message:

Downloading ftp cue-vm-license_4port_ivr_7.0.2.pkg

Bytes downloaded : 3319

Validating package signature ... done

compatibility mode

Validating installed manifests .............complete.

The system will be brought to offline state for a brief period

and will be brought back to online state automatically

No work order produced.

The system is back in online state

55296+0 records in

108+0 records out

ERROR - Hot Installation failed.

I am not sure why the installed failed.

Any help appreciated.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
giovanni.cock Thu, 08/13/2009 - 12:47
User Badges:

hi Paul, did you solve the problem? i have the same problem!! thanks in advanced!

paolo bevilacqua Thu, 08/13/2009 - 12:50
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Check "show version" please ?

giovanni.cock Sat, 08/15/2009 - 12:35
User Badges:

hi, this is the information...

CUE uptime is 0 weeks, 3 days, 1 hours, 18 minutes

CPU Model: Celeron (Coppermine)

CPU Speed (MHz): 298.909

CPU Cache (KByte): 128

BogoMIPS: 587.77

SKU: Unavailable

Chassis Type: C3825

Chassis Serial: FTX0930A3LX

Module Type: AIM

Module Serial: FOC12452U4X

UDI Name: Not Available

UDI Description: Not Available

Compact Flash: 1GB

SDRAM (MByte): 256

CUE# sh software versions

Cisco Unity Express version (7.0.1)

Technical Support: Copyright (c) 1986-2008 by Cisco Systems, Inc.


- CUE Voicemail Language Support version

the file that i have been trying to install is...cue-vm-license_2port_ivr_7.0.1.pkg

so the file is compatible with the version what could i do?

paolo bevilacqua Sat, 08/15/2009 - 14:18
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Report to the TAC.


This Discussion