05-04-2009 01:18 PM - edited 03-15-2019 05:49 PM
Hi,
I have a phone in New Jersey and their lond distance is routed thru California. This causes a problem of the called ID. The caller ID shows show area code+ prefix+ extension. I modified the external mask to a set DID, but the last 4 always remain the same as the extension.
Is there a way to advertise a certain caller ID in this case?
Thanks,
Randall
Solved! Go to Solution.
05-04-2009 01:20 PM
If you're going to use the external mask from phone you need to check the parameter in the route pattern config, is it checked??
If not then it will take whatever you have at route pattern or route list level
HTH
java
if this helps, please rate
05-04-2009 01:20 PM
If you're going to use the external mask from phone you need to check the parameter in the route pattern config, is it checked??
If not then it will take whatever you have at route pattern or route list level
HTH
java
if this helps, please rate
05-04-2009 01:45 PM
You are the Man! I had to mark the route pattern and it worked.
What is your name?
Thanks again,
Randall
05-04-2009 01:54 PM
I'm glad it's working
The name is Jaime but everyone knows me as java because of my ID
Cheers
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