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NAM upgradation failed

sumitsept3
Level 1
Level 1

Hi

I have upgraded the Maintainance image, but whenever trying to upgrade application image it gives me error.

Last login: Mon May 4 10:05:45 2009 from 127.0.0.51 on pts/2

Linux DEV-UAT-SECONDARY.localdomain 2.6.10-nam #1 SMP Mon Jan 22 14:34:15 PST 2007 i686 GNU/Linux

Cisco Network Analysis Module (WS-SVC-NAM-2) Console, 3.6(1b)

Copyright (c) 1999-2008 by cisco Systems, Inc.

WARNING! Default password has not been changed!

root@DEV-UAT-SECONDARY.localdomain# show ver

NAM application image version: 3.6(1b)

Maintenance image version: 2.1(5)

NAM Daughter Card Micro code version: 1.34.1.28 (NAM)

BIOS Version: 4.0-Rel 6.0.9

PID: WS-SVC-NAM-2

Memory size: 1024MB

Disk size: 40GB

Installed patches:

No patches are installed on this system.

root@DEV-UAT-SECONDARY.localdomain# upgrade ?

<WORD> - ftp URL, ftp://<username>@<host>/<path>/<upgrade-file>

root@DEV-UAT-SECONDARY.localdomain# upgrade ftp://172.20.110.178/cisco/software/c6svc-nam.4-0-1.bin.gz

Downloading the image...

ftp://172.20.110.178/cisco/software/c6svc-nam.4-0-1.bin.gz (84269K)

- [########################] 84269K | 43736.88K/s

86291741 bytes transferred in 1.93 sec (43731.70k/sec)

Uncompressing the image...

Verifying the image...

Image verification failed.

The image you are trying to upgrade is not a valid

Maintenance image or is not compatible with this release.

Upgrade with <ftp://172.20.110.178/cisco/software/c6svc-nam.4-0-1.bin.gz> failed (1)

root@DEV-UAT-SECONDARY.localdomain#

1 Accepted Solution

Accepted Solutions

Joe Clarke
Cisco Employee
Cisco Employee

It looks like you are still booted into the application image. You need to boot on the maintenance image to upgrade the application image. See http://www.cisco.com/en/US/docs/net_mgmt/network_analysis_module_software/4.0/switch/configuration/guide/advcfg.html#wp1064663 for instructions.

Also, make sure the MD5 checksum of the downloaded file matches the one on Cisco.com (247d76a9ab74ef16223dbd09fb39feb1).

View solution in original post

2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

It looks like you are still booted into the application image. You need to boot on the maintenance image to upgrade the application image. See http://www.cisco.com/en/US/docs/net_mgmt/network_analysis_module_software/4.0/switch/configuration/guide/advcfg.html#wp1064663 for instructions.

Also, make sure the MD5 checksum of the downloaded file matches the one on Cisco.com (247d76a9ab74ef16223dbd09fb39feb1).

Hi Sumit,

Pls do let me know your upgrade status of NAM,i was hit this issue as booting into Apps but upgrade the Apps also.I managed to resolved this but hit into another issue. Can refer to my other thread with similar title.

regards