Michael Brown Tue, 05/05/2009 - 01:40
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  • Cisco Employee,

Yes you can obtain a duplicate license.

Compose an email to [email protected].

Include the MDS serial numbers.

From the cli 'show licnese host-id'

Explain the situation and include the original service order, or purchase order from when the original license was obtained.

They should then be able to generate a license PAK and email you the information.

Hope this helps,


jmckibbe Tue, 05/05/2009 - 08:52
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If you have the Cisco sales order of what shipped directly to the customer, the PAK can be identified. If not, it is more complicated...

Do you know if you have the Cisco sales order or the PO# to Cisco for this gear?


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