NetManager UC1.0 and CCM 5.1.3

Unanswered Question
May 5th, 2009


the customer uses NetManager UC 1.0. He has configured SNMP community for CCM. The CCM is seen in the NetManager UC, but the NetManager doesn't import IP phones information from CCM. So do you know where is problem?? In the Home page of NetManager UC is seen 78 devices and 0 phones. The customer has installed license for 500 phones and 100 devices. Unfortunately the documentation about ip phone discovery in the NetManager UC is very weak:-( Thank you.

I have this problem too.
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ROMAN TOMASEK Tue, 05/05/2009 - 03:16

Here is the PIFServer.log from the NetManager UC. There are a lot of errors about db connectivity. What is wrong in the configuration of CCM?? Thank you.

acharyr123 Mon, 11/09/2009 - 02:25

Hi Friend,

whether the CCM discovered as Communication Manager or as the Host? Because i am also facing similar issue. But in my case CCM is getting discovered as Host where as it should be discovered as Communication Manager through SNMP...


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