05-05-2009 03:07 AM - edited 03-15-2019 05:50 PM
hi
i configured pilot point ,attendant console user,application user etc and installed plugin in my pc.
now when i call the pilot number,i am getting only engaged tone and whn dialling a number form attendant console hetting a test message "no free line available".
can u please help me to configure it step by step.
05-05-2009 04:02 AM
verify the following:
-make sure your pilot point has any members (extensions) assigned to it.
-have you associated a "controlled" device to the ac user? (in cucm admin paget go to application user-->ac)
-also, can you dial the individual extensions that make up the attendant phone? internally or externally?
05-05-2009 04:35 AM
hi
my pilot point is not registered to ccm..
05-05-2009 04:51 AM
there is no other number like pilot point..there are group number in pilot point..
i have associated ac user with cti 3 groups..
i have associated acdevice user with phone ..
my attendant console showing numbers in directroy ...but when i am calling from there showing "no line available"..
pleas ehelp..
why pilot point is nto reguistering..
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