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Ring tones unreachable

jjohnson1980
Level 1
Level 1

I recently added a hand full of ring tones to a 2851 CME. Version 12.3(11)XL1, RELEASE SOFTWARE (fc1.

When i installed the ringers, i tested a 7906 and every ringer worked correctly. Then when i tested a 7940 only 5 out of 10 worked. So i tested a second 7940. This phone came up with a different handful a ringers that worked. The error that displayed when attempting to play the ringer was something to the affect, unreachable. I cant seem to get all the phones to play all the ringers. Any help would be appreciated. Attached you will find a debug tftp packet and events.

1 Reply 1

bwalchez
Level 4
Level 4

Is there any SR installed on the server? How many 7940s are affected? What is the current 7940 phone load app firmware?