my CUOM is running at version 2.0.2
i have several problem when accessing the CUOM Monitoring Dashboard and Administration.
When i open the Service Level View under Monitoring Dashboard, it prompted me an error massage shown :
" Cannot load Service LevelView
The TopoServer process mayb be down in the Ciscoworks Server
Check the Topology_client.log and Topology_server.log for more "
Second issue is when i click the Polling and Thresholds under Administration tab.
when i try to edit value in the polling parameter, it prompt me an erroe msg again.
" Cannot retrieve current data
The PTMServer process is not running normally.
Restart the daemon manager or reboot the seerver"
I have tried to stop and start the daemon manager and also few times to reboot the server. but both doesn't help any.
any expert here can advise me the for further troubleshooting ?