Dear sir ,
I have three location A ,B and C , we are using cisco unity 5.0 and callmanager in central site (site C) as a centralized model .remaing two remote locations are connected on central site. In (remote site A) we have FXO and in Remote location B we have DID. we are using AA of unity with call handler .In remote location A with FXo when any incoming call land we can hear welcome greeting than it ask us press 1# for English and Press 2 # for Arabic ,when i press 1# i can listen english greeting when i press 2# I can listen arabic.But now my problem is that if I configure same unity call handler /greetings with my Remote location B with DID it gives me only inital greeting.when i press 1# or press 2# nothing happines with DID.i cannot listen englis or arabic greetings. but only initial greeting runs when call lands.
Appreciate your help regarding this matter.