05-06-2009 12:35 AM - edited 03-13-2019 06:19 PM
Hi Team,
In call manager 4.3 is there any option to diagnosis the end user, if he has activated call forwording, call divert etc.can I have a report (daily) of the same.
Satya.M
05-07-2009 12:04 AM
hi,
please help....
05-07-2009 05:31 AM
Satya,
I don't think you can get such report(except CDR which again would require analysis)
However you can altogather disable the callforward key from the user phone template so that he is unable to divert the calls
05-08-2009 02:02 AM
Hi,
i came to know that CDR will generate mesg which is not readable.So can i have any servers?Please help me...
Satya.M
05-08-2009 02:36 AM
You can generate a report from BAT tool for all the phones with their CFA,CFNA etc extension
Although the below link talks about cucm 5.0. I could not find a link for 4.x
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/5_0_4/t03phrpt.html
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