I have a customer that has a CUCM 7.0.2 with Arc's Department Attendant Console.
I have an issue with BLF status of users within the Arc console.
By default all phones are excluded from the user login used by the integration and hence stops BLF working. When I associate the phones with the user account everything works fine.
When the Attendant Console server reboots it obviously performs a re-sync of the CTI ports and then deletes all the phones from the account association.
This mean that after every reboot a manual re-association of all the phones to the user account is required to fix BLF status.
Can anyone help me find away around this or is this a bug?