Autoattendant console

Unanswered Question
May 6th, 2009

hi

i configured attendant console with pilot point and hunt memmbers.

then i connncted my console pc through one extesion,calls are passing thru pilot point to members.but icant see anything related to pilot point transfer friom my console.

i should be able to see the calls comign to pilot point from console ,right?

please help..

I have this problem too.
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aakhilsameer Wed, 05/06/2009 - 06:56

hi

so ,if i am a receptionist and i want to see the calls coming to pilot point and to manage from console,its not possible?

only the calls associated to my phone can be manipulated with this console,right?

please...

Jaime Valencia Thu, 05/14/2009 - 08:34

Doing fine, thx.

Hope you're OK as well.

There should be no problem with this, you can also create different users per site so you can manage this independently and avoid having just 1 point of failure for all clusters.

Q. How do I change the Attendant Console username and password for JTAPI applications?

http://www.cisco.com/en/US/products/ps7282/products_qanda_item09186a00800b0a20.shtml#qa23a

HTH

java

if this helps, please rate

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