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Call transfer

pcromwell
Level 3
Level 3

A phone is set up to take 4 calls on the same line no.

When a call is answered the user will try to make a transfer but if another call comes in at the same time, we are unable to transfer the first caller.

do i need to do something on the config

1 Accepted Solution

Accepted Solutions

dear,

when a second call came, the selection automatically goes to the new call

So select the first call using the up key and then use transfer

Eldho

View solution in original post

1 Reply 1

dear,

when a second call came, the selection automatically goes to the new call

So select the first call using the up key and then use transfer

Eldho

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