Quiet audio on analog trunk when forwarding or transferring off-net

Unanswered Question
May 6th, 2009
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Hello NetPros!

I'm dealing with an 1861 voice gateway with 4 FXO ports. If we call in to the site using either of the FXO voice ports and the call is forwarded or transferred off-net to an external number, the new call will be very quiet for both parties.

This does not occur, however, if the original call is placed on hold and a new FXO port is used to create a new outbound, off-net call.

Any suggestions?

Thanks in advance!

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e_olthoff Thu, 10/08/2009 - 10:45
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I am experiencing the same situation, does anyone have a resolution to this?

paolo bevilacqua Thu, 10/08/2009 - 10:48
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You can try increasing input and output levels a little on the POTS port.


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