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Quiet audio on analog trunk when forwarding or transferring off-net

graham.fleming
Level 1
Level 1

‎05-06-2009 01:10 PM - last edited on ‎03-25-2019 07:50 PM by Community Manager

Hello NetPros!

I'm dealing with an 1861 voice gateway with 4 FXO ports. If we call in to the site using either of the FXO voice ports and the call is forwarded or transferred off-net to an external number, the new call will be very quiet for both parties.

This does not occur, however, if the original call is placed on hold and a new FXO port is used to create a new outbound, off-net call.

Any suggestions?

Thanks in advance!

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2 Replies 2

e_olthoff
Level 4
Level 4

‎10-08-2009 10:45 AM

I am experiencing the same situation, does anyone have a resolution to this?

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to e_olthoff

‎10-08-2009 10:48 AM

You can try increasing input and output levels a little on the POTS port.

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